West Chester Chamber Alliance Welcomes My New Practice!

On Sept. 2, 2011, we were welcomed by the West Chester Chamber Alliance into the West Chester business community with a ribbon-cutting ceremony, attended by all my staff as well as Chamber officials.

In addition, we are being featured in this month’s issue of “The Voice”, The Chamber’s magazine.  This article will describe what makes our brand of care entirely unique to the community, and not just another doctor’s office.  Of course, women come from all over the Cincinnati area to our practice, because of our personalized approach to caring for our patients.

Here are some pictures from the event:

We are so excited about being part of the West Chester business renaissance and growth.  In addition, West Chester Hospital, just a few miles from our office, offers world-class medical care to our growing community.

Thanks to all my patients who have made my new practice your home away from home for advanced gynecological and anti-aging treatment and care.

We look forward to helping you stay healthy, happy, and looking and feeling your best!

-Dr. Brenner and Staff

The Reviews Are In! Find Out What My Patients Love Most About My New Practice…

It’s hard to believe we have been open for over a month now.  I am amazed at how beautifully everything has come together due to my dedicated team, a lot of hard work, and meticulous planning.  It goes without saying we had a few hiccups in our journey, but I am so thankful for the realization of this new medical practice because to me, it’s all about you, my treasured patients.  

Here are some of the wonderful things people are saying about us:

• The coziest, warmest office atmosphere.  You may not know this, but I didn’t hire some fancy decorator to come in and design the interior of my office.  I wanted all my patients to feel like they had just walked into my living room, as my honored guest, with warm colors, homey touches, and a fresh cup of hot coffee to greet them.  My office decorating, which I did with some great help from my college roommate and dear friend, was a labor of love that extends from the reception area to each exam and procedure room.  I picked out many of the pieces myself and so many patients have told me how the atmosphere alone has helped set their mind at ease.

•  Our cuddly-soft spa robes.  My patients absolutely love them and comment about them often.

• The most welcoming, concerned, and caring staff.  I handpicked each one of my team members and they all share my vision and commitment to creating the very best gynecological and anti-aging medical practice in Cincinnati.  To us, you are not just a patient.  You are the reason we do what we do, and every person working for me believes in our mission to providing you the best care, with compassion and understanding.

• When you call, we answer!  We have a 2-ring answer goal that we strive to meet every day, so you can talk to a human being, not an automated attendant.

• The most advanced solutions in women's health and youth preservation.  Continuing education is not just a responsibility for me.  I teach physicians all across the country in the latest innovations in minimally invasive gynecological surgery.  I have the most experienced and skilled staff specializing in anti-aging treatments to help you look and feel your best.  Patients love that the best in gynecological care and the best in anti-aging care can be found in one place. 

• We care what you think!  We have survey cards at the ready for you to offer feedback about your experience.  We want to know what we are doing right, or if there is something we can improve on.

Feel free to talk to one of my staff about their professional specialty.  We welcome questions!  Whether you want to know about losing weight with pharmaceutical grade HCG, or spider vein elimination with sclerotherapy, or scientific skincare, we can answer all your questions and then some.  It’s why we are here!

We all look forward to seeing you!

~Dr. Brenner and Staff

Announcing Our Long Anticipated Grand Opening!

You are cordially invited...

To the Grand Opening of Dr. Amy Brenner MD and Associates!

When:  Thursday, July 28, 2011, from 4-8 PM!

Where: Our beautiful, brand new offices located at:

7593 Tylers Place Blvd. Suite 104

West Chester, OH 45069

We will be your gracious hosts, offering you refreshments and delicious snacks as you peruse our offices, meet the staff, and learn all the ways you can look and feel incredible at any age!

If you have been anxious to check out my new practice and see it for yourself, now is your chance.  Not only will you notice all the love and care that has gone into the French country décor, soft personal touches, and the artistic attention to detail, you will also get to meet every member of my welcoming team, learn about their roles, and see all the ways we can help you achieve your very best, beautiful, vibrant self.

Some of the great things you will learn at the Grand Opening:

•           All about the HCG diet and how you can lose a pound a day
•          Skin rejuvenation with micro-dermabrasion
•          Spider vein elimination with sclerotherapy
•           Nutritional profiling and support for optimal health
•          Bio-identical hormones for menopause symptom relief
•           Permanent birth control
•          Advances in minimally invasive gynecological surgery
•          And much more!

Plus, we will have drawings for luxurious, hand-made gift baskets in every room of our office as you make your way through the entire suite.  Simply enter your name to win!

Every person who attends gets a complimentary gift bag filled with goodies and 20% off any aesthetic service!

Please RSVP via Facebook or by calling our office at 513-777-0787 today!  

We can’t wait to see you!

Dr. Brenner and Staff

Labor and Delivery of My New Practice: Joy, a Few Tears, and a Temperamental Printer

Well, we are finally open!  This “labor of love” has at times felt like actual labor, the birthing of a dream, and with the excitement of new beginnings come challenges as well.  To be honest, some were a little painful.  There were so many details going into this new practice, from the office space, to my wonderful staff, to decisions about the direction I wanted to take things, products and services, patient record management, and so on.  Anything truly worthwhile is never achieved easily.  The harder you work for something, the sweeter the reward.  And that’s how I feel about this wonderful new home away from home.

I am so proud of my amazing staff and their unified efforts to bring all the necessary elements together for the best possible patient experience.  Inevitably, though, things are bound to go wrong.  I know I am harder on myself than anyone else, and there really isn’t any such thing as perfection, but when it’s your name on the sign outside, you want everything to be just right.  Here are some of the delightful hiccups we experienced our first full week after opening:

•         Our printer ran out of paper so we couldn’t print patient receipts temporarily
•      The rest of our building is still undergoing remodeling with a lot of dust and debris
•          Our EMR system was experiencing some blips

So, you can see these are minor annoyances, not big problems, but it still irks me a bit that we have to deal with them. On the brighter side, most everything else has gone off without a hitch.  Patients absolutely LOVE the new office and surroundings, especially all of the little luxuries that make it feel like home, such as the coffee bar, cushy couches, and homey atmosphere.  The last thing I wanted my patients to feel like when they entered my practice is a cold, stark room with old magazines, dated décor, worn looking furnishings, and a disinterested staff.  I have to say if there is one thing I absolutely got right, it’s my incredible team.  They aren’t just my support staff; they are women on a mission to provide the very best care to our patients, whether that involves proper management of your medical records, or helping me during a procedure.  I couldn’t have handpicked a finer group of people anywhere.

If you haven’t heard, we would like to show you first hand our amazing new offices and have you come down and meet everybody during our Grand Opening July 28.  More details will follow in next week’s blog.  We can’t wait to see you!

If Momma Isn't Happy, No One is Happy

Raise your glass if you are more pleasant when you are happy with your appearance. Come on, you know you are. I totally admit I will try almost anything that will make me lose five pounds or look five years younger. When I look good, I feel good and my demeanor is dramatically improved. My kids and my hubby love it when I am happy with my appearance - the kids have a fun, happy Mommy and date night is much more fun if I am feeling a little flirty.

What do you think of my crow’s feet? Oh wait, they aren’t there anymore! Botox took care of them and Juvaderm plumped up my lips. Clinical facials make my skin glow, just as it did years ago. Thanks to sclerotherapy my kids have stopped asking me if I have boo boos on my legs.

Although I am a self-proclaimed workout fanatic, working at my current practice, starting my new practice, traveling the country teaching other physicians, being a wife, mother, sister and daughter really cut into my exercise regimens. Doing the hCG diet with several close friends and my sister helped me rapidly lose excess weight while toning and sculpting my body; regular exercise and a healthier menu help me maintain. I love that there is less looking back at me in the mirror!

The women I care for are no different than me. Every woman wants to look and feel her best. It is for this reason I am so excited to offer a full range of aesthetic services at my new office. I wanted to provide a total package of care, working with my patients to keep them healthy on the inside and looking good on the outside. I believe an integral part of feeling good is looking good! Who doesn’t love new makeup and a new outfit? Permanent makeup is one of the few things available in my office that I haven’t had done yet (but you know I will soon!) I love walking into a room and having people ask who the doctor is because I don’t look old enough to be a doctor.

Now THAT makes Momma happy.

Happy Mother's Day

I hope everyone had a memorable Mother’s Day, spent with those who mean the most to you. I was fortunate to spend the day not only with my children, but my mother as well. I had some quiet introspective time after opening the gift my daughter Taylor made for me – after I wiped away my tears.

This was certainly not my first Mother’s Day, and it was not spent doing anything out of the ordinary, just spending time with the woman I call mom and the children who call me mom. Perhaps because of the significant changes I am making to my career path this year seemed extra special to me. I have spent much time contemplating the balance of my life recently.

My career as on Ob/Gyn is what defines me. I devoted a significant portion of my life becoming the doctor I am today. I love what I do and am proud that my continuing education keeps me on the cutting edge as a physician. Taking care of a girl from her late teens as she grows into womanhood, through pre-conceptual counseling, pregnancy, labor and delivery, eventually into menopause and beyond is such an amazing, personal bond that I treasure. There is nothing quite like helping someone become a mom. Giving up Obstetrics still pulls at my heartstrings, but helping someone become a mom isn’t limited to labor and delivery. Preparing a woman preconception, successfully overcoming her infertility and seeing the new mom with her newborn at her postpartum checkup are equally important.

I may be defined by my profession, but being Taylor, Avery and Andrew’s mom is who I am. I may change the direction of my career, but nothing will ever alter the plain, simple fact that I am and always will be their mother. Although as they enter their teens, they may try to disclaim me as a liability to their popularity, I will always, always be there. For the time being, while they are small, I am still their go-to person, their buddy and I treasure every moment. Being their mom makes it all worth it.

Fun in the Sun with Pirates and Princesses

My hardworking husband scored a free trip to Disney for the family so that is how we are spending our Spring Break. I am totally loving spending time with Casey and the kids in such a fun venue! The sunny 85 degree weather is pretty amazing too. Sitting down here poolside is so calming, especially right now when I am being pulled in so many directions gearing up to open my solo practice. I admit I do feel guilty about getting away when there is so much to be done before July 1st, but I will return focused and ready to get right back to work.

I wish I could bottle up some of this serenity and bring it home with me. In fact I already have found my own little bit of Feng Shui to add to my new office environment. We all know how bringing the oriental art of elemental balance into your life creates harmonious vibes as well as the effect pheromones have on our general feeling of wellbeing.

Time for a quick show of hands - who’s been to Disney recently? It’s ok you can admit it, I love it here too! When you were here, did you notice how different attractions had their own unique aroma? The Main Street Confectionary has a melt in your mouth caramel apple fragrance, while the Old Key West Resort has a glorious Island Breeze drifting through. My kids’ favorite is the “A Bug’s Life” theatre’s stinkbug scent. Seriously. It smells like a stinkbug.

I am going to incorporate scent into my office space. Sorry no stinkbug scent in the office, you have to go to Disney for that one. I’m torn between creating my own signature scent that you would come to associate with my office or changing scents to embody the current season. Spring flowers, Ocean Breezes, Caramel Apple and Evergreen for example. What do you think? I would love for you to leave a comment with your thoughts.

Disney World aficionados know that every Disney employee right down to the ticket tearers and teens who scrape gum are so genuine and pleasant. They are known for their total package of customer service and although I probably won’t need anyone tearing tickets or scraping gum in my office, I do want my staff to provide that same level of quality service.

Ouch! Just came back down to reality with a hard thud! We couldn’t make the meal plan that came with the trip work for us so we are buying our meals. I feel like such a mean mom telling the kids “No” and then “No, you can’t have that either” “Or that”. Oh the whining is not encouraging my Feng Shui.