Monday, July 25, 2011

Announcing Our Long Anticipated Grand Opening!

You are cordially invited...

To the Grand Opening of Dr. Amy Brenner MD and Associates!

When:  Thursday, July 28, 2011, from 4-8 PM!

Where: Our beautiful, brand new offices located at:
7593 Tylers Place Blvd. Suite 104
West Chester, OH 45069

We will be your gracious hosts, offering you refreshments and delicious snacks as you peruse our offices, meet the staff, and learn all the ways you can look and feel incredible at any age!

If you have been anxious to check out my new practice and see it for yourself, now is your chance.  Not only will you notice all the love and care that has gone into the French country décor, soft personal touches, and the artistic attention to detail, you will also get to meet every member of my welcoming team, learn about their roles, and see all the ways we can help you achieve your very best, beautiful, vibrant self.

Some of the great things you will learn at the Grand Opening:
  •           All about the HCG diet and how you can lose a pound a day
  •          Skin rejuvenation with micro-dermabrasion
  •          Spider vein elimination with sclerotherapy
  •           Nutritional profiling and support for optimal health
  •          Bio-identical hormones for menopause symptom relief
  •           Permanent birth control
  •          Advances in minimally invasive gynecological surgery
  •          And much more!
Plus, we will have drawings for luxurious, hand-made gift baskets in every room of our office as you make your way through the entire suite.  Simply enter your name to win!

Every person who attends gets a complimentary gift bag filled with goodies and 20% off any aesthetic service!
Please RSVP via Facebook or by calling our office at 513-777-0787 today!  

We can’t wait to see you!
Dr. Brenner and Staff

Tuesday, July 19, 2011

Labor and Delivery of My New Practice: Joy, a Few Tears, and a Temperamental Printer

Well, we are finally open!  This “labor of love” has at times felt like actual labor, the birthing of a dream, and with the excitement of new beginnings come challenges as well.  To be honest, some were a little painful.  There were so many details going into this new practice, from the office space, to my wonderful staff, to decisions about the direction I wanted to take things, products and services, patient record management, and so on.  Anything truly worthwhile is never achieved easily.  The harder you work for something, the sweeter the reward.  And that’s how I feel about this wonderful new home away from home.

I am so proud of my amazing staff and their unified efforts to bring all the necessary elements together for the best possible patient experience.  Inevitably, though, things are bound to go wrong.  I know I am harder on myself than anyone else, and there really isn’t any such thing as perfection, but when it’s your name on the sign outside, you want everything to be just right.  Here are some of the delightful hiccups we experienced our first full week after opening:

  •         Our printer ran out of paper so we couldn’t print patient receipts temporarily
  •      The rest of our building is still undergoing remodeling with a lot of dust and debris
  •          Our EMR system was experiencing some blips

So, you can see these are minor annoyances, not big problems, but it still irks me a bit that we have to deal with them. On the brighter side, most everything else has gone off without a hitch.  Patients absolutely LOVE the new office and surroundings, especially all of the little luxuries that make it feel like home, such as the coffee bar, cushy couches, and homey atmosphere.  The last thing I wanted my patients to feel like when they entered my practice is a cold, stark room with old magazines, dated décor, worn looking furnishings, and a disinterested staff.  I have to say if there is one thing I absolutely got right, it’s my incredible team.  They aren’t just my support staff; they are women on a mission to provide the very best care to our patients, whether that involves proper management of your medical records, or helping me during a procedure.  I couldn’t have handpicked a finer group of people anywhere.

If you haven’t heard, we would like to show you first hand our amazing new offices and have you come down and meet everybody during our Grand Opening July 28.  More details will follow in next week’s blog.  We can’t wait to see you!